Shelters and Emergency Response

Homeless-Serving Sector Public Health Response and Resources

Extreme Weather Response Activated

Updated: July 15, 2024

The City of Edmonton

The City of Edmonton has activated its Extreme Weather Response for extreme heat to keep vulnerable people safe during the hot weather expected over the next several days. The activation starts on Monday, July 15, 2024 at 9am and is expected to end on Tuesday, July 23, 2024 at 7am, with the flexibility to extend if the forecast changes.

During a response to extreme heat, helping people avoid dehydration is increasingly important. Providing access to drinking water and cool places for respite is essential to the City’s extreme weather response.

Water bottle filling stations are installed across the city and will remain operational until September 30, 2024. Find Filling Station Locations here. 

 

Extreme Weather Responses-Heat, Cold and Air Quality

When an extreme weather response is activated updates will be posted here and found on the City of Edmonton’s Extreme Weather Response webpage.

  • Edmontonians who are concerned about someone outside can help by calling 211 and press 3 for the 24/7 Crisis Diversion team.
  • They can assist individuals who may be in distress and can provide transportation to social service agencies.
  • Call 911 in cases of emergency.

To check current air quality conditions: Air Quality Health Index. Information on how to manage poor air quality conditions: Alberta Health Services web page.

Shelters 

Temporary safe spaces to shelter from the elements or sleep are included below. 

  • Hope Mission, Emergency Shelter (Women only), 9908-106 Ave, 780-422-2018
  • Hope Mission, Herb Jamieson Centre (Men only), 10014-105A Ave, 780-422-2018
  • The Neighbour Centre (Mustard Seed), 10050-81 Ave, 780-619-9885
  • Central Seed (Mustard Seed), 9526-106 Ave, 780-619-9985
  • E4C, Women’s Emergency Accommodation Centre (WEAC), 9611-101 A Ave, 780-423-5302
  • Wîhcihaw Maskokamik (Enoch Cree Nation), 11845 Wayne Gretzky Dr (the former Coliseum Inn)
  • Pimatsiwin (Niginan Housing Ventures), 12340 Fort Rd, 780-818-6132
  • YESS, Youth Support Centre, 9310-82 Ave (Youth only ages 15-21), 780-468-7070 Ext.231

Contact Coordinated Access if you are experiencing homelessness and need assistance with housing and supports.

24/7 Emergency Shelter Information for Adults & Youths

Day Services for Adults & Youths

Shigella Awareness

Shigella is a bacterial infection that affects the digestive system and is commonly associated with diarrhea, fever, nausea and stomach cramps. It can cause severe illness and hospitalization and spreads when someone comes into contact with fecal matter from an infected person and eats food contaminated with the bacteria. Those without proper access to sanitation or the ability to maintain personal hygiene and cleanliness are especially vulnerable.

Learn more about how to protect yourself here 

 

Raising awareness of the risks of sheltering in waste containers

There has been an increase in the number of individuals found in and around waste bins in Edmonton, putting them at significant risk of severe harm or even death. Waste collection vehicles may unknowingly empty bins and compress the contents, putting anyone sheltering inside at risk of being injured by a fall from the bin or by being crushed during the compactor cycle. Waste bins are NEVER a safe place to shelter or sleep.  For your safety, we can connect you to options for shelter and other resources and support.

What is Sector Emergency Response?

Sector Emergency Response is a partnership between Homeward Trust, the City of Edmonton and more than 25 system and partner agencies working together to keep our vulnerable citizens safe in a coordinated approach to share timely information and resources.

Find supports and services online quickly and discretely with HelpSeeker → 

*Service Providers, be sure to claim your HelpSeeker Profile and connect your services with those looking for help.

Where to get help?
Where to get help?

I WANT TO GET OFF THE STREETS. WHO CAN HELP ME?

■ 24/7 Crisis Diversion Program 211, press 3 for Crisis Diversion

■ Boyle Street Community Services
Street Outreach connects with those living rough outside, call 587-336-5688

■ Bissell Centre Outreach Housing Team
Call 780-423-2285 ext 263 7:00 a.m. - 4:30 p.m.

■ Homeward Trust Edmonton
Help with access to housing, call 780-702-5267, or email coordinatedaccess@homewardtrust.ca

 

I’M HURT AND I’M SCARED. WHO CAN I CALL?

■ Edmonton Police Service
If you are hurt, in danger or it’s an emergency, please call 911

■ Sexual Assault Centre of Edmonton
Support and information line, 24/7, call 780 423-4121

■ 24/7 Crisis Diversion 211, press 3 for Crisis Diversion

EMERGENCY SHELTER USAGE

Click HERE to view Emergency Shelter Usage dashboard on mobile devices.

  • Contracted Capacity – The Government of Alberta Ministry of Community and Social Services (CSS) is the primary funder of emergency shelters in the province. CSS Contracted Capacity reflects the maximum number of shelter beds in each facility as contracted by Alberta Community and Social Services.
  • Operational Capacity – The number of shelter beds that the shelter provider can provide due to current circumstances. This number will almost always vary slightly from Contracted Capacity due to infrastructure (broken cots, opening/closing of temporary facilities, etc), staffing, or operational requirements – particularly a factor with Covid-19 measures for spacing and capacity.
ALBERTA HEALTH SERVICES
811 (HEALTH LINK) IF YOU ARE EXPERIENCING SYMPTOMS
211 (PRESS 3) IF YOU SEE SOMEONE AT RISK OF EXPERIENCING A CRISIS
911 IF YOU ARE OR SEE SOMEONE EXPERIENCING AN EMERGENCY
311 FOR INFORMATION ON CHANGES TO CITY OF EDMONTON SERVICES

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LAND ACKNOWLEDGEMENT

We recognize we are gathered, in collaboration and with joint purpose, on Treaty 6 territory. This territory is the home and gathering place for diverse Indigenous peoples. The Cree, Blackfoot, Dene, Iroquois, Anishinaabe/Saulteaux /Ojibwa, Nakota Sioux, Inuit, and Métis, among many others. We know the importance of the Treaty and our responsibility to these communities and that only in partnership can we create the social change necessary to end homelessness. It is vital we meaningfully engage and partner with Indigenous people and communities in this work while recognizing and addressing the conditions brought forth by colonialism. Displacement from traditional homelands, systemic racism, residential schools, the Sixties Scoop, and the ongoing overrepresentation of Indigenous people in child welfare, correctional systems, and homelessness are responsibilities we all share. We acknowledge ourselves as visitors living and working in this Territory.