Housing & Support Programs

Coordinated Access

Coordinated Access is a critical component in the work to end homelessness. It is designed to connect people experiencing homelessness with the right support for housing, based on their needs in a single visit to any one of the Coordinated Access (CA) system partners. This creates a streamlined and “no wrong door” process to prevent people from needing to visit or call multiple social service locations to access needed support and initiate a housing assistance request.

The CA system ensures standardized process are applied so anyone in contact with a CA partner will be connected to a centralized data base and experience the same process of screening, prioritization, matching and referral, and with transparent decision-making.

Coordinated Access ensures people are matched and referred to the program that will best meet their needs with no housing readiness requirements.

It facilitates the best possible matches to housing and supports and the best outcomes based on individual need and with the resources, capacity, and funding in our community.

As the designated Community Entity through the Federal Reaching Home program, Homeward Trust Edmonton leads the Coordinated Access system in Edmonton, working collaboratively with CA system partners to align and maximize system resources for housing supports.

Referral occurs in one of two ways from the By Name List (BNL):

  1. The Homeward Trust Coordinated Access team refers screened and prioritized people from the BNL to housing team.
  2. An agency housing team selects directly from the BNL.

If you are looking for housing assistance, visit the Coordinated Access Team in Community. 

Bridge Housing

Bridge Housing provides short-term (21–90 days), continuous-stay accommodation to help single adults “bridge” the gap from homelessness to permanent housing. Housing outreach workers connect individuals to dorm or hotel-style accommodations with showers, meals, laundry and private storage while providing needed support to move them into to permanent housing as quickly as possible. This can include assisting individuals with basic needs, health and wellness support, accessing income support, and obtaining identification.

Learn more about the Bridge Housing by clicking here

Supportive Housing

Supportive housing is a unique combination of affordable housing and on-site services that provide stability, autonomy, and dignity for those who would otherwise struggle to find and maintain a permanent home. Tenants hold their own leases and pay rent while receiving 24/7 support for health, wellness, and life skills. They are also provided with case management services and connections to service providers, mental health support, and other resources.

Learn more about Supportive Housing by clicking here

Short Term Supportive Housing (STSH)

Short-term supportive Housing (STSH) is temporary housing from six to 18 months that accommodates youth (18 to 26 years) and single adults who have experienced homelessness to help stabilize and transition to permanent housing. Short-term supportive housing programs provide a longer-term intervention for participants, accept referrals from outside of housing support programs, and offer dedicated services tailored to homeless participants with more specific support requirements. 

Learn more about STSH by clicking here
Learn more about the housing and support programs in Edmonton by clicking here

Connect With Us


facebook twitter twitter twitter


LAND ACKNOWLEDGEMENT

We recognize we are gathered, in collaboration and with joint purpose, on Treaty 6 territory. This territory is the traditional home and gathering place for diverse Indigenous Peoples. The nêhiyaw (Cree), Niitsitapi (Blackfoot), Dene, Haudenosaunee (Iroquois), Anishinaabe (Saulteaux/Ojibwe), Nakota Isga (Nakota Sioux), Inuit, and Métis, among many others cared for this land since time immemorial and continue to steward it today. As visitors in this territory, we honour the importance of the Treaty and our responsibility to these communities. Only in partnership can we create the changes necessary to end homelessness. It is vital we meaningfully engage and partner with Indigenous People and communities in this work while recognizing and addressing the conditions brought forth by colonialism. Displacement from traditional homelands, systemic racism, residential schools, the Sixties Scoop, and the ongoing overrepresentation of Indigenous People in child welfare, correctional systems, and homelessness are responsibilities we all share.