Sandy’s Place Hotel – Bridge Housing Good Neighbour Statement of Operations
We are committed to listening to our neighbours, building strong relationships, and working together to find mutually agreeable solutions. We take any concerns raised by the community, neighbours or businesses very seriously and always endeavour to find mutually agreeable solutions.
Who to contact:
Boyle Street Community Services
Community Contact name: Rychele Cole
Contact information: RCole@boylestreet.org
Sandy’s Place has the capacity to temporarily house people in up to 56 units while they access support services, including cultural supports, and work toward permanent housing or achieve other client-centred goals.
Location: Boyle Street Community Services has leased the Sandy’s Place Hotel with funding support from Homeward Trust.
Security and Cleanliness:
Boyle Street Community Services recognizes that community members may have questions and concerns. In response, Boyle Street Community Services is working with the City of Edmonton to be as proactive as possible and implement enhanced safety and security measures:
-
- Boyle Street Community Services staff will continually monitor the internal and external environment around the location and manage security on site.
- Sandy’s Place has active relationships with Edmonton Police Services for the purpose of contributing to site and community safety.
- The City of Edmonton’s Neighborhood Empowerment Team is available to support businesses and community members as needed. (Contact: NET@Edmonton.ca)
Service Standards:
- Low-barrier access to safe, affordable, and supported temporary accommodation.
- Sandy’s Place offers two different housing options: Bridge Housing and Emergency Housing.
- Bridge Housing requires participants to be connected to a Housing Supports team through Homeward Trust.
- Emergency Housing requires individuals to be referred by some other form of community outreach support.
- Emergency Housing referrals are for individuals who are in urgent need of housing assistance, such as those who are waiting for addiction treatment support, fleeing domestic violence, pregnant, or unhoused individuals who require immediate healthcare treatment for acute physical health conditions that cannot be treated in long-term hospital stays. Emergency Housing may also take referrals for other, short-term (less than 30 days) stays to stabilize and divert individuals to other forms of support.
- On-site drop-in services include Addiction Support, Mental Health and Counseling, Healthcare Services, and cultural support. Volunteering and Life-skill Activity opportunities are also available.
- Breakfast, Lunch and Dinner are served door-to-door to each tenant. Further, all tenants are encouraged to supplement their daily food with their own choices using their resources. A community pantry is also available to supplement the meals provided on-site with the main intent to build agency and life skills.
- Room amenities include TV, room phone, microwave, mini fridge, coffee service, and on-site laundry.
- Tenants are at least 18 years of age, supported by a housing worker through Homeward Trust’s Housing Supports program, and have the life skills necessary to live independently or otherwise have access to the appropriate supports that can follow them into permanent housing.
- The referral process is facilitated by Coordinated Access which is a process that helps communities provide consistent and streamlined access to housing and services for people experiencing homelessness.
- Intake procedures at Sandy’s Place are comprehensive and strive to assess fit based on an individual’s health, past housing history, future goals, and more.
- Transportation to the site can be facilitated by program staff connected to tenants utilizing Sandy’s Place. In the instance of an eviction, transportation away from the site is also facilitated by program staff.
- Tenants are required to agree to house rules and a service agreement which contains items related to safety and programming expectations. No personal visitors or outside guests of tenants are permitted at Sandy’s Place at this time.
- Evictions may be actioned for tenants who do not adhere to the house rules and programming expectations.
- 24/7 tactical security responds to incidents inside the hotel and conducts hourly exterior patrols. Safety issues identified within the perimeter of the site are responded to in a timely and sensitive manner.
- Program staff are trained to utilize non-violent de-escalation methods and to provide trauma-informed, client-centred support through emerging situations as needed.
- Actively collaborating with Coordinated Access, Alberta Health Services, Food Bank of Edmonton, Niginan Housing Ventures, and Pathways to Housing to provide high-quality services to individuals accessing Sandy’s Place.
If you are interested in supporting Boyle Street Community Services, please follow the links below:
Donations: boylestreet.org/give
Volunteering: boylestreet.org/volunteer